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Global Telecom Expense Management Industry Outlook 2025-2029: Market Set to Cross $8.24 Billion Milestone
Use code ONLINE20 to get 20% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shifts.Telecom Expense Management Market Size Valuation Forecast: What Will the Market Be Worth by 2025?
The market size for telecom expense management has seen a steep increase in the past few years. An expansion from $4.09 billion in 2024 to $4.7 billion in 2025 is predicted, leading to a compound annual growth rate (CAGR) of 15.1%. Factors contributing to this growth during the historical period include escalating telecommunications expenses, intricate telecom landscapes, regulatory compliance, an upsurge in mobile device usage, and the need for cost-effectiveness.
Telecom Expense Management Market Size Forecast: What's the Projected Valuation by 2029?
Expectations are high for a swift expansion in the telecom expense management market in the coming years, with projections of it reaching $8.24 billion in 2029, sustained by a compound annual growth rate (CAGR) of 15.0%. Factors contributing to this anticipated growth during the forecast period include an increase in mobile subscriptions, the broadening of telecom services, heightened focus on expense management, deployment of 5G networks, and a surge in data and communication requirements. During the forecast period, key trends such as machine learning integration, advanced analytics and automation, adoption of cloud-based solutions, IoT integration, and upgrades in data security are expected to dominate.
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What Are the Drivers Transforming the Telecom Expense Management Market?
The increase in the number of mobile subscribers is anticipated to drive the growth of the telecom expense management market. Mobile subscribers are individuals or entities that utilize mobile services offered by a telecom operator. Due to expanded network coverage in evolving regions and the reduced cost of smartphones, mobile devices are becoming more affordable and accessible, leading to a rise in the number of subscribers. Telecom expense management benefits mobile subscribers by reducing costs, pinpointing billing inaccuracies, and providing valuable insights into usage patterns, thus making mobile services more efficient and economical. In April 2023, the World Economic Forum, a US-based NGO, reported that in 2022, there were over 8.58 billion mobile subscriptions globally, surpassing the total population of 7.95 billion halfway through the year. Hence, the surge in mobile subscribers is fueling the expansion of the telecom expense management market.
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What Long-Term Trends Will Define the Future of the Telecom Expense Management Market?
In the telecom expense management market, key players are concentrating on the creation of technologically progressive solutions such as expense management and optimization platforms. These innovative tools, powered by the latest technology, help in monitoring, examining, and optimizing telecom expenses, thereby boosting efficiency and cost control. For example, Velocity, an IT consultancy and application services provider based in the US, introduced the Global Expense Management (GEM) platform in September 2023. This platform leverages cutting-edge technologies like robotic process automation (RPA), artificial intelligence (AI), and machine learning to simplify the expense management procedures. Its goal is to assist businesses in reducing expenses and enhancing transparency of their telecom expenditure. Designed to be user-friendly and appropriate for companies of all sizes, the GEM platform allows for effective management of telecom expenses.
Which Segments in the Telecom Expense Management Market Offer the Most Profit Potential?
The telecom expense managementmarket covered in this report is segmented -
1) By Type: Dispute Management, Invoice Management, Ordering And Provisioning Management, Sourcing Management, Usage Management, Other Types
2) By Offering: Solution, Services
3) By Deployment Mode: On-Premise, Cloud
4) By Enterprise Size: Small And Medium Enterprises, Large Enterprises
5) By Verticals: Banking, Financial Services, And Insurance (BFSI), Healthcare, Automotive, Consumer Goods And Retail, Manufacturing, Media And Entertainment, Other Verticals
Subsegments:
1) Dispute Management: Billing Discrepancy Management, Contractual Dispute Management,Vendor Dispute Resolution
2) Invoice Management: Invoice Validation And Auditing, Invoice Consolidation, Automated Invoice Processing
3) Ordering and Provisioning Management: Service Ordering Automation, Device Provisioning, Telecom Asset Management
4) Sourcing Management: Vendor Selection and Negotiation, Contract Management, Cost Optimization
5) Usage Management: Usage Tracking and Analysis, Data And Voice Usage Monitoring, Cost Allocation And Reporting
6) Other Types: Contract Lifecycle Management, Financial Management And Reporting, Policy aAd Compliance Management
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Which Firms Dominate the Telecom Expense Management Market by Market Share and Revenue in 2025?
Major companies operating in the telecom expense management market are accenture* PLC, International Business Machines Corporation, Vodafone Group PLC, CGI Inc., Dimension Data Holdings PLC, Tangoe Inc., Upland Software Inc., Sakon Inc., Cass Information Systems Inc., Calero Software LLC, WidePoint Corporation, SiteTracker Inc., One Source Communications LLC, brightfin, Mindglobal, Vatic Outsourcing, ASIGNET, TEAMNET SL, Cost Management Group, Auditel Inc., Tellennium Inc., Valicom Corporation, TeleManagement Technologies Inc., Avotus Corporation
Which Regions Offer the Highest Growth Potential in the Telecom Expense Management Market?
North America was the largest region in the telecom expense management market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the telecom expense management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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